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"Available In House to customize to your Business Needs"

Call or Chat with Us Now at 6019 - 314 2188 / 603-2727 7887 




Empowered Coaching Skills 

Date: 8th - 9th June 2020

"Coaching is a powerful. collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results."

A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of itRead More


Shawn Achor's Happiness Advantage Orange Frog Workshop: Leading Positive ResultsTM 

Date: 9th - 10th April 2020

Shawn Achor's Happiness Advantage Orange Frog workshop: Leading Positive ResultsTM is on-site experiential workshop that teaches the science of sustainable peak performance.

The workshop attempts to break down barriers - real and perceived - to facilitate a transformation for leaders, teams, and ultimately, organizationsRead More


Change EssentialsTM l Our Iceberg Is Melting

Date: 14th - 15th May 2020

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter's PROVEN PRINCIPLES for effective change. Read More

Our Testimonial

We would like to take this opportunity to formally thank you for the exquisite...

Kevin Jones
Chief Executive Officer
CIMB-AVIVA Assurance Berhad

Your approach has been professional, personalised, and quality-oriented, and your know...

Head, Service Quality & Innovation
A major local bank

Our Team

KOO LILY (Malaysia based)

Business Performance Consultant
Coaching Specialist

Key Expertise:

  • Work hand-in-hand with clients in their effort to initiate, implement and align corporate working culture including the area of sales and service culture change, business performance and leadership development.
  • Areas of expertise include: design, develop and train customer service, sales and leadership especially in the area of coaching.
  • Worked with more than 100 corporate clients including participants at all levels
  • Experience in translating human performance into business results

DR. LEONG SAI FAN (Singapore based)

Corporate Strategist
Business Process and Standards Consultant

Key Expertise:

  • Develop company’s mission, vision, core values,  and organizational strategy planning
  • Development of business and corporate directions and creating working culture
  • Translate business processes into high performance results through management and operating systems implementation
  • Assessor for Singapore Quality Award (SQA)
  • Regional exposure with World Bank, Singapore, Malaysia, Indonesia, Philippines, Dubai and India

MAC TEE (Singapore based)

Team and Mindset Specialist
Service Quality Facilitator

Key Expertise:

  • An effective bi-lingual (English and Malay/Indonesian) trainer, Mac is highly energetic and believes in active participation and high involvement of his participants to elicit learning
  • Design and deliver core and customized programmes for all levels in organization from Senior and Top Management, Middle to Frontline.
  • Conducted training programmes in Japan, Italy, Malaysia, Thailand,  Macau, Hanoi and Indonesia
  • Work with local and overseas clients in the areas of Service Quality, Leadership and Teambuilding. 

ANNA YAP (Malaysia based)

Communication Specialist
Essential Soft Skills Facilitator

Key Expertise:

  • Strong corporate exposure and excellent communication and facilitation skills
  • More than 10 years of experience in the field of corporate training
  • Wide exposure in the service industry, the labour intensive retail industry, property, education and manufacturing industry from frontline up till management level
  • Design and facilitate soft skills training courses in many areas. These include: Skills Enhancement Programme, Personal Development Communication Skills, Corporate Grooming, Call Centre Programme, Unlocking Creativity, Train The Trainer, Leadership and Supervisory Techniques, Coaching and Counselling, Time Management, Writing Skills, Financial Management, Customer Service

PHANG WAI KHEONG (Malaysia based)

Team Specialist
Sales and Marketing Facilitator

Key Expertise:

  • More than 10 years of experience in facilitating workshops for corporate companies
  • An active member of Toastmasters International. Awarded the District 51 Area S1 Toastmaster of the year 2006/2007 & was recognized as a Distinguished Toastmasters (DTM)- the highest accolade bestowed by Toastmasters International.
  • Wide exposure in the service and manufacturing industry from frontline to management level
  • Design and facilitate training courses in many areas. These include: Public Speaking & Presentation Skills Course, Customer Service, Teambuilding, Personal Discovery Workshop, Coaching and Performance Enhancement, Leadership and Management, Problem Solving and Decision Making, Effective Supervisory Skills, Sales and Marketing