Public Workshop
Empowered Coaching
- Date: 3rd & 4th Nov 2020 (Tues & Wed)
- Time: 9.00am – 1.00pm (2 x 4-hour per day)
“Coaching is a powerful collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results.”
A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of it.
Workshop content will be highly customised for organisation to achieve core coaching competencies set and focus on practicality.
Service Starts with ME!
- Date: 8th & 9th Dec 2020 (Tues & Wed)
- Time: 9.00am – 1.00pm (2 x 4-hour per day)
“Customer Service”” is not about “serving” customers. It’s not something you do to or with customers. It’s not about “keeping customers happy” or “looking after customers.”
It’s a MINDSET!!!!
The workshop equips frontline or backroom staff with necessary customer service mindset to enhance each customer interfaces.
It tackles the “WHY” for participants to “WANT TO” serve.
Who We Are
We are a professional boutique training and consultancy company with in-depth working relationship with each and every of our client. Being small and professional allow us to be focused and yet flexible in meeting our clients’ needs, hence, helps our clients in building and implementing workable solutions.
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