Mq Training Coaching Consulting is a human change facilitator, leveraging the combined benefits of Training, Coaching and Consulting to assist individual, company and organization in actualizing their goals through the change process. We are on the mission of “Empowering Human Capital by Accelerating their Thinking, Unleashing their Potential for Transformational Performance”.
“Coaching is a powerful collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results.”
A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of it.
Workshop content will be highly customised for organisation to achieve core coaching competencies set and focus on practicality.
“Customer Service”” is not about “serving” customers. It’s not something you do to or with customers. It’s not about “keeping customers happy” or “looking after customers.”
It’s a MINDSET!!!!
The workshop equips frontline or backroom staff with necessary customer service mindset to enhance each customer interfaces.
It tackles the “WHY” for participants to “WANT TO” serve.
We are a professional boutique training and consultancy company with in-depth working relationship with each and every of our client. Being small and professional allow us to be focused and yet flexible in meeting our clients’ needs, hence, helps our clients in building and implementing workable solutions.
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