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Effective Interpersonal Communication Skills

PUBLIC WORKSHOP

Effective Interpersonal Communication Skills

Date: 23 & 24 September 2025 (Tue & Wed)      

Time: 9.00am – 5.00pm (2 days)

Venue: Klang Valley

This effective communication skills workshop delivers key concepts and techniques that can be immediately applied to maximize staff communication and interpersonal skills to maintain competitive advantage.

Good communication and interpersonal skills help you express your ideas clearly, learn from other people, and resolve any conflicts. Knowing your communication style helps you create long and lasting impression on others.

Objectives:
  • Identify the main obstacles to the effective use of Interpersonal Communication Skills
    – Understand the nature of the components of the interpersonal communication process
    – Understand a range of techniques that are required
    – Use these techniques to build an effective interpersonal communication process
    -Explain the benefits of having excellent Interpersonal Communication Skills
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Outlines:
  • 1. Introduction to Interpersonal Communication Skills
  • 2. Communication Basic
  • 3. Behavioural Types I
  • 4. Behaviour Types II
  • 5. Dealing with Push, Pull and Moving-Away Behavior styles 
  • 6. Emotional Intelligence
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Target Audience:
  • All staffs
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Investment:

HRDF CLAIMABLE!
  • RM 3,800 per participant
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Contact Us for more information
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