The Power of Positivity in Customer-Centricity: Enhancing Customer Experience
Date: 8 Dec 2023 (Fri)
Time: 9.00am – 5.00pm (1 day)
Venue: SHRDC, Shah Alam
In today’s competitive business landscape, maintaining a customer-centric and positive mindset is not just advantageous; it’s essential.
Organization’s must actively engage and connect with customers to build stronger and more lasting relationships. A positive mindset within an organization fosters a culture of adaptability, resilience and a commitment to excellence. By combining a customer-centric focus with a positive mindset, it empowers organizations to adapt to customers changing expectations, ultimately leading to increased customer satisfaction, loyalty and business success.
We are a professional boutique training and consultancy company with in-depth working relationship with each and every of our client. Being small and professional allow us to be focused and yet flexible in meeting our clients’ needs, hence, helps our clients in building and implementing workable solutions.
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