Date: 20 & 21 Dec 2021 (Mon & Tues)
Time: 9.00am – 1.00pm (2 x 4-hour per day)
Virtual Platform: ZOOM
“Customer Service”” is not about “serving” customers. It’s not something you do to or with customers. It’s not about “keeping customers happy” or “looking after customers.”
It’s a MINDSET!!!!
The workshop equips frontline or backroom staff with necessary customer service mindset to enhance each customer interfaces.
It tackles the “WHY” for participants to “WANT TO” serve.
We are a professional boutique training and consultancy company with in-depth working relationship with each and every of our client. Being small and professional allow us to be focused and yet flexible in meeting our clients’ needs, hence, helps our clients in building and implementing workable solutions.
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