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"Available In House to customize to your Business Needs"

Call or Chat with Us Now at 6019 - 314 2188 / 603-2727 7887 

 

PUBLIC WORKSHOP

CHECK OUT OUR "UPCOMING EVENTS' NOW!!

Empowered Coaching Skills 

Date: 12th - 13th March 2020

"Coaching is a powerful. collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results."

A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of itRead More

 

Shawn Achor's Happiness Advantage Orange Frog Workshop: Leading Positive ResultsTM 

Date: 9th - 10th April 2020

Shawn Achor's Happiness Advantage Orange Frog workshop: Leading Positive ResultsTM is on-site experiential workshop that teaches the science of sustainable peak performance.

The workshop attempts to break down barriers - real and perceived - to facilitate a transformation for leaders, teams, and ultimately, organizationsRead More

 

Change EssentialsTM l Our Iceberg Is Melting

Date: 14th - 15th May 2020

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter's PROVEN PRINCIPLES for effective change. Read More

Our Testimonial

We would like to take this opportunity to formally thank you for the exquisite...

Kevin Jones
Chief Executive Officer
CIMB-AVIVA Assurance Berhad

Your approach has been professional, personalised, and quality-oriented, and your know...

Anonymous
Head, Service Quality & Innovation
A major local bank

Think On Your Feet

* Have you been in situations where you have been put in a spot with a “curve ball” question from your boss or clients or members of the press and public? 

* And after you have answered, you wished you had said something differently?

* Have you wished you had the tools to get to your point quickly, succinctly and persuasively?

If the answer to any of the three is a YES, you may need to learn the skills of Think On Your Feet®.

In today’s environment where we are having to make every opportunity presented to us matter – whether in a conference call, after a presentation, handling tough questions or an objection or when making a pitch – the ability to structure our thoughts quickly and then answer with elegance, is a critical skill.

Critical communication skills need critical thinking skills and that is what the workshop provides. The fundamental premise is STRUCTURE.  And that clear thinking results in clear speaking.  When your ideas are understood and remembered–YOU will be remembered. This THINKING skills workshop will train you to organise your thoughts and ideas quickly so you can respond clearly and concisely and create an impact.

http://www.thinkonyourfeet.com/

Learning Outcomes:

  • How to be clear, convincing and memorable when speaking to management, clients, peers and other stakeholders.
  • How to handle difficult questions and objections positively.
  • The ability to structure ideas simply and persuasively.
  • How to use “bridging” strategies to clarify questions, defuse issues and buy time.
  • The fundamentals of organising ideas while talking.

Key Learning:

  • Getting to the Point & Being Remembered
  • Presenting Your Ideas
  • Handling Questions Quickly, Clearly and Persuasively
  • Using “Visual” Pegs as Your Structure
  • Dividing Information into Facets, Aspects or Perspectives
  • Bridging from Question to Answer
  • How to Broaden or Focus Your Listener’s Perspective
  • Moving Two Opposing Viewpoints to a Middle Ground
  • Selling the Benefits of Your Ideas, Products, Services
  • Fleshing out your Ideas

Target Audience:

  • Anyone who is in a LEADERSHIP role (CEOs and Managing Directors, Senior Managers, Managers, Leaders, Supervisors)
  • Anyone in a client-facing role (Marketing specialists, Sales, Public Relations, Press Officers, Customer Service etc.)
  • Financial Analysts, Technical Specialists and all those making Business Presentations (internally or externally)
  • Anyone who needs additional skills in INFLUENCING & PERSUASION.

For more information, please contact: (603) 2727 7887 or e-mail: customerservice@mq.com.my

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