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"Available In House to customize to your Business Needs"

Call or Chat with Us Now at 6019 - 314 2188 / 603-2727 7887 

 

PUBLIC WORKSHOP

CHECK OUT OUR "UPCOMING EVENTS' NOW!!

Empowered Coaching Skills 

Date: 12th - 13th March 2020

"Coaching is a powerful. collaboration relationship between a coach and a willing individual or coach, which enables through process of discovery, goal setting, the realisation of new behaviours, and extraordinary results."

A practical workshop leading participants through a step-by-step approach in coaching to enable participants equips with the coaching skills, and understands the benefits of itRead More

 

Shawn Achor's Happiness Advantage Orange Frog Workshop: Leading Positive ResultsTM 

Date: 9th - 10th April 2020

Shawn Achor's Happiness Advantage Orange Frog workshop: Leading Positive ResultsTM is on-site experiential workshop that teaches the science of sustainable peak performance.

The workshop attempts to break down barriers - real and perceived - to facilitate a transformation for leaders, teams, and ultimately, organizationsRead More

 

Change EssentialsTM l Our Iceberg Is Melting

Date: 14th - 15th May 2020

An interactive workshop experience that teaches leaders at all levels to drive change through the practical application of John Kotter's PROVEN PRINCIPLES for effective change. Read More

Here is a good news to share after the training: For the month of Sept, we achieved x % salvaged rate (125 % improvement) for potential customers. This hasn't achieved in the past (New Record for this year) Again the same month we achieved x% salvaged rate (100 % improvement) for both potential and non-potential customers (another New Record for this year)

Head of Call Centre, Customer Retention Unit,
A Foreign Bank

Both of you were here to help us achieve the sales results we achieved last year. THANK YOU to both of you!  A sales project combining Training, Coaching and Consulting interventions was carried out from Feb – Sept, 06. The project was aimed to assist the sales team including their senior managers to achieve sales break through. The 8-month project has helped the company improved their sales by 67%, and recorded the highest profit ever since their inception 15 years ago.

Indra K. Jusi, General Manager
Training and Consulting Company in Jakarta, Indonesia

Your approach has been professional, personalised, and quality-oriented, and your know-how and experience in Service Quality is extensive. That gives you a cutting edge in providing valuable Service Quality solutions to us.     A survey done by third party has shown positive results for our service quality indicators. We are sure this is not a coincidence, but definitely a direct result of our continuous effort in service quality measurement and customised staff development.  We love working with you, and your hands-on support given to us

Anonymous, Head, Service Quality & Innovation
A major local bank

Showing the Acacians (the Management included) how to create a win-win customer service policy and having such a mindset when face with difficult customer problems will sure to help us to serve our customers better as a team, and win long term satisfied customer’s relationship

Kong Wai, General Manager
Acacia Fabrics Sdn Bhd

The programme was comprehensive, impactful, and the participants were introduced to the coaching cycle and techniques through the interactive facilitation role-plays. Lily is a very passionate facilitator and has made the learning easy to understand. Certainly will recommend her to organisation(s) who wish to embark on Coaching and Corporate Performance related programs or consultancy

Cheok Phaik Lian, Head, Training & Development, Human Resources
RHB Investment Bank