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Call or Chat with Us Now at 6019 - 314 2188 / 603-2727 7887 





Presenting IntelligenceTM


Date: 8th May 2020 (Friday)

Time: 11.00am - 12.30pm

Virtual meetings enable us to meet and interact with audiences who are geographically in different spaces, which was not always possible before. Time seems faster, Points need to be clearer, and YOU need to be more impactful. Read More

Selling Skills: ALPHA Sales Strategy

- Understanding how People Buy

Date: 14th May 2020 (Thursday)

Time: 11.00am - 12.30pm

Sales is never about how you sell; it is about understanding how people buy and this program allows you to go deeper into understanding the buying process in the mind of your prospects. Read More

Rethink. Reset. Results

- Practical Positivity in Times of Uncertainty

Date: 21st May 2020 (Thursday)

Time: 11.00am - 12.30pm

Feeling challenged and stressed? Restrictions in Movements and lockdowns getting you down? Longing for some relief from the negative news all around? Stress needs a RETHINK.

By the end of this virtual session, you will walk away with three powerful RESET strategies that will help you and your team not only focus better on your targets, but be motivators in seeing RESULTS. Read More

Here is a good news to share after the training: For the month of Sept, we achieved x % salvaged rate (125 % improvement) for potential customers. This hasn't achieved in the past (New Record for this year) Again the same month we achieved x% salvaged rate (100 % improvement) for both potential and non-potential customers (another New Record for this year)

Head of Call Centre, Customer Retention Unit,
A Foreign Bank

Both of you were here to help us achieve the sales results we achieved last year. THANK YOU to both of you!  A sales project combining Training, Coaching and Consulting interventions was carried out from Feb – Sept, 06. The project was aimed to assist the sales team including their senior managers to achieve sales break through. The 8-month project has helped the company improved their sales by 67%, and recorded the highest profit ever since their inception 15 years ago.

Indra K. Jusi, General Manager
Training and Consulting Company in Jakarta, Indonesia

Your approach has been professional, personalised, and quality-oriented, and your know-how and experience in Service Quality is extensive. That gives you a cutting edge in providing valuable Service Quality solutions to us.     A survey done by third party has shown positive results for our service quality indicators. We are sure this is not a coincidence, but definitely a direct result of our continuous effort in service quality measurement and customised staff development.  We love working with you, and your hands-on support given to us

Anonymous, Head, Service Quality & Innovation
A major local bank

Showing the Acacians (the Management included) how to create a win-win customer service policy and having such a mindset when face with difficult customer problems will sure to help us to serve our customers better as a team, and win long term satisfied customer’s relationship

Kong Wai, General Manager
Acacia Fabrics Sdn Bhd

The programme was comprehensive, impactful, and the participants were introduced to the coaching cycle and techniques through the interactive facilitation role-plays. Lily is a very passionate facilitator and has made the learning easy to understand. Certainly will recommend her to organisation(s) who wish to embark on Coaching and Corporate Performance related programs or consultancy

Cheok Phaik Lian, Head, Training & Development, Human Resources
RHB Investment Bank